ITS Helpdesk and Curbside Tech Support

PUSD will be providing direct support to families and students experiencing technology issues that interfere with their ability to access online instruction. Our Helpdesk team and Curbside Tech Support team can help provide support for Chromebook repairs, hotspot requests, and system support. If your child can't access your teacher's course, virtual meeting, or curriculum, please reach out to their teacher first so that they can help you troubleshoot.

Helpdesk team has extended hours starting at 7:00am through 7:00pm Monday - Friday. You can also reach them by calling 626-396-3699, emailing helpdesk@pusd.us, or submitting a ticket while logged into your PUSD account at gopusd.com/helpdesk.

To submit a ticket for support, request repairs, or to request a hotspot please visit gopusd.com/helpdesk.

Look below on how to submit a ticket.